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Delivery Info

Delivery Policy

At Mackay Trophy House we deliver Australia wide. We use a variety of transport options depending on where your order is travelling to. If you place an order through our website and the freight charges will not cover getting your order to it’s destination in the required time, we will contact you to discuss alternative freight charges/options.

We do our best to make sure that your order is well protected for it’s journey, however, we are not in control of how it is handled once it leaves our store. If your order is damaged when it arrives, please get in touch so that we can organise a replacement/find a resolution with you on (07) 4957 2011 or sales@mackaytrophyhouse.com.au.

In Store Pick Up

Our store is open from Monday to Friday, 8:30 a.m. to 5:00 p.m. at 153 Paradise St, South Mackay QLD 4740.

You are welcome to pick your order up once it is completed.